Edublox Clients Satisfaction Survey Results Rock

Edublox Client Satisfaction Survey Results Rock

During August 2011, 600 current and previous Edublox clients were invited to complete our annual survey. Ninety clients completed the survey — a full 15%.

Our clients remarked:

“Hi Edublox, since Lyle has started attending Edublox there has been a dramatic, even beyond expectation improvement in his school results, reading and confidence.”
“Although the teachers have their doubts regarding Edublox, I strongly disagree with them because I have seen the improvements from where they were 1 year ago to now.”
“My child's English has improved tremendously!!!!!”
“On a daily basis do I recommend Edublox to parents. If I win a lot of money that is my first thing that I will go into. I think it's the best thing that could ever happen to my child’s learning and reading skills. Thanks Edublox — Henk, Monique and all those that are assisting them. May God grant you all the necessary patience; as parents we know that children can sometimes be very difficult. Regards, Mrs. Frida Harvey.”
“Edublox is die beste ding wat met my en my kind kon gebeur het.”
“Julle is vreeslik oulik! Ek is mal oor julle hou so aan asb.”
“Vir die tydperk wat my kind daar is, is ek regtig verbaas hoe sy gesindheid verander het teenoor lees.”
“Ek is ten volle dankbaar dat ons uiteindelik by die regte plek uitgekom het! Dankie vir al jul harde werk! XXX”
“Edublox is eenvoudig fantasties.”

The survey asked parents to what extent they are satisfied with their child(ren)’s progress and an extremely positive picture emerged (refer to the graph below). Eighty-five percent of parents, whose children have attended classes for longer than 7 months, agreed that our results are first-rate. We achieved an 80% rating for children who have attended longer than 4 months, and an overall rating of 74%.

To put these results in context, we asked three educational specialists what the average success rate is for successfully helping children with learning problems. The common answer was that 40% is seen as the norm.

The results achieved at Edublox clinics rock!

Time wise, other methods and programs generally take longer to achieve results than we attain at Edublox. In her book Overcoming Dyslexia Dr Beve Hornsby says that around two years of intensive one-on-one specialist treatment is required for a learner who is two to two and a half years behind in reading and spelling. To have so many satisfied clients after such a short time is thus amazing.

The second part of the questionnaire measured if the values that Edublox endorse are actually applied in practice. All the values except one scored higher than 90%. As some parents are not sure how the classes are presented (11%) it explains the score for structured and planned lessons.

One of the questions to determine the third value, i.e. presenting safe, exciting and challenging classes, asked parents to rate if the children are excited about attending the Edublox classes. To achieve 91% for this value is a testament to the devotion of the Edublox franchisees to develop children.